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Sweaty Betty NZ 

&#x1F384; Important Holiday Shipping Information &#x1F381;&#xA0;To help ensure your order arrives in time for Christmas place your order before December 16th.While we&#x2019;ll do everything we can to get your items to you, this is a guideline. Due to the busy holiday season, shipping times may vary. The earlier you place your order, the better!Holiday ShutdownOur team will be taking a well-earned break from December 18th to January 5th. Any orders placed during this time will be processed and begin shipping from January 6th.We appreciate your understanding and encourage you to shop early to avoid holiday delays.

🎄 Important Holiday Shipping Information 🎁. To help ensure your order arrives in time for Christmas place your order before December 16th. While we’ll do everything we can to get your items to you, this is a guideline. Due to the busy holiday seaso

Holiday Shipping Delays

Delivery

How much is postage?

How can I track my order?

How long should delivery take?

Do you have washing guidelines?

What fabrics does Sweaty Betty use?

Where are Sweaty Betty clothes made?

Do you have a size guide?

Do you sell maternity wear?

How sustainable are your products?

Fit And Product Information

Can I use 2 discount codes at once?

How can I sign up to get the latest Sweaty Betty news and offers?

What happens if I forget to enter my discount code?

What if I change my mind and I want to return my item? Can I use my discount code again?

An item I bought at full price, has now been reduced in sale, what can I do?

How do I use my welcome discount?

Where is my Welcome code?

Why doesn't my discount/offer code work?

Do you have a loyalty programme?

Promotional Ts and Cs

Discounts And Promotions

How do I make a complaint?

Why do you need my email address and phone number?

Contact Us

The item I want is out of stock, what can I do?

Do you offer gift boxes or gift wrapping?

How do I create an account?

Will all of my orders be visible on my account?

What stores stock Sweaty Betty in New Zealand?

Is Click and Collect free?

What are the customer service hours?

I have a store credit from my return, where can I see my balance?

Why do you have less products than sweatybetty.com?

Why do you have some items in imagery but not available on the website?

General Information

Gift Cards

Can I change the address on my order once placed?

Can I cancel my order?

My order will be a gift, can I have a gift receipt?

What can I do if I made a mistake placing my order?

I purchased from sweatybetty.com

Where do I find my order number?

Can I collect my order from a store?

How can I get updated on the status of my order?

Orders

What payment methods do you offer?

Payment Methods

Can I exchange an item?

I returned my item(s). Will my delivery fee be refunded?

When will I be refunded for the order I returned?

I need to return a replacement order

I would like to exchange a gift.

Do I need to include any paperwork in my return?

The returns portal is not working, or I cannot register my return on the portal.

Holiday Shipping DelaysUpdated 2 months ago