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Do you have a faulty item?Updated 9 months ago

While we pride ourselves on our high-quality items, we are aware some unexpected quality issues may arise. If there is a fault with your item purchased online, we can help you.   

We are happy to accept the return of faulty items within 1 year of purchase starting from the order date. If your order was placed within the last 12 months, please get in touch with Customer service who will give you a link to our warranty portal. You can contact them through the chat on our website or email directly on [email protected]

If it has been over 12 months since your order was placed, we won't be able to accept the return of the item. 

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